NRTC is Working Toward the ISO 9001 Certification
We value customer satisfaction, so NRTC Automation is working toward a certification in ISO 9001 to show the quality and consistency of our services.
Without standards, determining the quality of a product or service would be difficult, especially while researching companies.
In manufacturing and technology, it’s even more difficult. The International Organization for Standardization filled the gap to provide companies with certifications to show their customers that they are trustworthy and reliable.
NRTC Automation is in the process of receiving the ISO 9001: 2015 Revision Certification for Service Parts Manufacturing. We want our customers to know that we value their trust and satisfaction, and this standard will prove the high quality of our services.
Learn more about the ISO 9001: 2015 Revision below.
ISO 9001: 2015 Revision Certification
Who is the ISO?
The ISO 9001 Standard is set by the International Organization for Standardization, or ISO. They were founded in 1947 and set standards for almost all sections of manufacturing and technology. As of 2020, they have implemented over 23,000 standards.
Fun fact: the organization set its acronym as ISO since the acronyms would change in different languages. According to their website, ISO is derived from the Greek word isos, meaning “equal.”
What is the ISO 9001 Standard?
The ISO 9001: 2015 Revision is a standard set to help organizations show their customers that they provide quality, reliable, and consistent products and services.
On the ISO website, the ISO Secretary-General Kevin McKinley says that “ISO 9001 allows organizations to adapt to a changing world. It enhances an organization’s ability to satisfy its customers and provides a coherent foundation for growth and sustained success.”
The ISO 9001 standard has experienced continual improvement over several decades, with 2015 being the latest revision to the standard. In the 2015 revision, ISO shifted its focus onto performance as opposed to strict documentation rules with an emphasis on risk management.
The “Plan-Do-Check-Act cycle” in the 2015 revision provides a guideline for participating companies to prepare and defend their businesses from risks.
How will NRTC qualify for this standard?
NRTC Automation is working toward adding this certification by early- to mid-2021.
There are several audits that occur during the certification process:
There is a pre-assessment audit performed by a third-party auditor.
After that, in the Stage 1 Audit, companies are expected to improve their processes from the pre-assessment.
There are usually two audits after the pre-assessment, which is then followed by the Registration Audit.
All these audits ensure that companies are not only doing what they should be doing in their industries, but that they are also improving upon their processes to better serve their customers.
NRTC Automation will qualify for ISO 9001: 2015 Revision after we pass the initial audits and the final Registration Audit. With our commitment to success and our dedication to providing the best service to our customers, we expect to receive our certification with confidence.
How does this certification benefit our customers?
By achieving a certification in the ISO 9001: 2015 Revision standard in our Service Parts Manufacturing, our customers can feel a sense of security knowing that we meet international requirements for documentation, risk management, and improvement.
We show full transparency in our processes, so our customers know that we are providing them with the quality-assured manufactured service parts that we promise. We have both internal audits and external audits because we take your satisfaction seriously.
NRTC Automation intends to extend this certification to the rest of our automation services in the near future. Whether you need us to decommission your factory or want to receive industrial robot refurbishing services, we want you to feel that you have placed your company in qualified and reliable hands.
TRUST NRTC AUTOMATION WITH YOUR NEXT PROJECT.
NRTC Automation is dedicated to providing high-value industrial automation and manufacturing equipment solutions to all its customers. From decommissioning and tear out to industrial robotic training services to custom flexible work cells, NRTC is the key to integrate your workplace.
With personalized training and custom-built designs, NRTC Automation is the destination for all your industrial automation and manufacturing equipment services. Fill out the form on our website to receive a free consultation and learn how we can help you grow your business.